pictured above: Our high-tech air duct video diagnosis tool gives customers a free, fair look at just how dirty their ducts really are.
There are many professional cleaning companies to choose from. Some are small mom-and-pop operations, others are large franchises or corporations with thousands of employees. Which company is right for you?
When choosing a company you need to carefully consider a few questions:
Can I trust my cleaners?
People you have never met are going to be in your home with access to practically everything in it. Even if they are trustworthy, mistakes can be made if employees do not treat your property with the utmost care. Who do you trust to be in your home, cleaning your personal property?
Will I get personal service?
The larger the corporation, the more customer resources at their disposal… but that doesn’t necessarily mean the quality of customer care is going to be what you’d expect. The truth is, when you can deal directly with your cleaners on a personal and professional level, your satisfaction is guaranteed to increase. It’s that personal touch that makes all the difference.
Do they have the equipment?
This is where the tables turn, and the mom-and-pops are at a disadvantage. Professional cleaning equipment is very expensive to purchase and maintain. You need a company that has the resources to acquire or at least rent all the necessary equipment, or you could end up with service that fails to meet your expectations. Smaller companies lack the efficiency that comes with a large collection of high-quality cleaning technology and supplies.
Who offers the best balance of value and service?
In our humble opinion, companies like ours hit the sweet spot between the big boys and the small fries. We are a PuroClean franchise, but also an independent cleaning company with our own long track record of success. We have all the latest green cleaning technology, and the power of a major national professional cleaning franchise behind us. At the same time, we are small enough to offer the personal service you would expect from a local business. We are well-trusted in the community as our many happy customers will tell you.
We wish you the best of luck in your search for a professional cleaning company, please drop us a line if you have any questions for us that can help you make a decision. Our cleaning experts are by the phone waiting for your call.
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