pictured above: Our high-tech air duct video diagnosis tool gives customers a free, fair look at just how dirty their ducts really are.
There are many professional cleaning companies to choose from. Some are small mom-and-pop operations, others are large franchises or corporations with thousands of employees. Which company is right for you?
When choosing a company you need to carefully consider a few questions:
Can I trust my cleaners?
People you have never met are going to be in your home with access to practically everything in it. Even if they are trustworthy, mistakes can be made if employees do not treat your property with the utmost care. Who do you trust to be in your home, cleaning your personal property?
Will I get personal service?
The larger the corporation, the more customer resources at their disposal… but that doesn’t necessarily mean the quality of customer care is going to be what you’d expect. The truth is, when you can deal directly with your cleaners on a personal and professional level, your satisfaction is guaranteed to increase. It’s that personal touch that makes all the difference.
Do they have the equipment?
This is where the tables turn, and the mom-and-pops are at a disadvantage. Professional cleaning equipment is very expensive to purchase and maintain. You need a company that has the resources to acquire or at least rent all the necessary equipment, or you could end up with service that fails to meet your expectations. Smaller companies lack the efficiency that comes with a large collection of high-quality cleaning technology and supplies.
Who offers the best balance of value and service?
In our humble opinion, companies like ours hit the sweet spot between the big boys and the small fries. We are a PuroClean franchise, but also an independent cleaning company with our own long track record of success. We have all the latest green cleaning technology, and the power of a major national professional cleaning franchise behind us. At the same time, we are small enough to offer the personal service you would expect from a local business. We are well-trusted in the community as our many happy customers will tell you.
We wish you the best of luck in your search for a professional cleaning company, please drop us a line if you have any questions for us that can help you make a decision. Our cleaning experts are by the phone waiting for your call.
What makes us — or anyone for that matter — the best janitor in town?
Here are the top three reasons we think our business clients choose The Green Janitor for professional janitorial services:
1. Trust
Offices are full of sensitive data and valuable equipment. Cleaners arrive after hours, with special security clearance, when nobody is around to monitor them. Did they cut corners? Or worse, is something missing?
Companies routinely hire cleaning companies with high turnover and low morale, a recipe for mistrust. We pay our staff well and specifically seek out people who already have a track record of being trustworthy.
The best office janitor in your city or town will be the one staffed by the kind of people you’d trust to housesit for a week — responsible, attentive and happy to help. This is why most of our leads come from word-of-mouth — we are trusted throughout the community.
2. Service (The Extra Mile)
“What do you do to go the extra mile when cleaning offices?” is a good question to ask if you’re wondering how to compare office janitors.
The difference between a cleaner and a professional cleaner is “the extra mile”. Virtually anyone can clean an office, but will they clean an office like they do it for a living? Professional cleaners will find opportunities to improve the cleanliness of a space and exceed client expectations. It’s what separates a good cleaning job from a great cleaning job.
Every cleaner should be removing cobwebs, but will they treat the area with non-toxic insecticide so the spiders and cobwebs don’t come back?
Every cleaner has a checklist of cleaning tasks, but will they customize their checklist with your special requests?
Will they straighten crooked equipment and artwork? Will they stow cables and chairs neatly under desks? It’s those little touches that add up to a professional cleaning job.
3. Value
Ultimately, we’re talking about cleaning a business, and a business has got to be all about the bottom line.
But the question is not “Who is the cheapest janitor?” but “Who is the best janitor?” If you go with the cheapest, you almost certainly are making a compromise in trust and service.
For us, trust is non-negotiable. We simply don’t think business owners should be hiring a cleaning company unless their management can personally vouch for the trustworthiness of every last staff member.
If you find more than one company you feel you can trust, compare pricing in the context of service. What are you getting for your money? Who will go the extra mile?
If you’re asking those questions in the Hudson Valley area, those questions are easy, since we’re the answer! To office cleaning seekers in other parts of the globe — good luck with your search.
